RETURNS & EXCHANGES
HOW DO I RETURN SOMETHING TO YOU?
If you wish to exchange or return your order please use our returns portal which can be located via this link here:
CLICK HERE>>>>RETURNS PORTAL<<<<CLICK HERE
Please include all paperwork given to you when making a return in order for us to correctly allocate your return. Goods must be returned unworn and undamaged in original packaging with all tags intact & attached. You can post your item back to us via the portal above and a refund/exchange or credit will be issued upon processing of the item, shipping costs are exempt from this. Any item received after the 14 day period will be returned for credit if it meets the above criteria/ back to the sender.
In the unlikely case that there is a manufacturing fault with your garment please specify this when returning and we will handle these on a case by basis to ensure the best possible action.
Refunds can take up to 14 WORKING DAYS to be processed.
If you are unable to make your return via our portal for any reason please contact our customer service team at the email below.
If you have any more queries you can contact us at info@belier.com
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UK SHIPPING
Royal Mail (£2.99): 2-5 Working Days (Monday - Friday) (Free Royal Mail shipping on all orders over £100)
DPD (£5.95): 1-3 Working Days (Monday - Friday)
DPD Next-Day Delivery (£9.99): Order before 3pm (Monday - Thursday)
If you place your order with DPD before 3pm, our express service aims to deliver the next working day. Orders placed with DPD after 3pm will be delivered within 1-3 working days. Please note that weekends and Bank holidays are not classed as working days. Orders received after 3pm on Friday will be processed on Monday morning.
Unfortunately, we cannot offer Express delivery to remote areas of the UK such as offshore islands and the Scottish Highlands. Please note that all items are sent Recorded Delivery and will not be left at your address without a signature.
NOTE: We do not allow "Leave at a safe place" option. If you choose that through DPD then we are not responsible for your lost packages.
We apologise for any inconvenience this may cause.
INTERNATIONAL SHIPPING
We Ship Globally! All International orders are shipped via trusted couriers in your country. We include Duties and Taxes in the prices displayed so there are no hidden costs when your order arrives.
If you have any questions about your order please email: Info@belier.com
Worldwide Shipping (INCLUDED IN PRICE)
Australia - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 3-4 Days $25
Tracked Standard Australia Post 3-10 Days $15
Free Tracked Standard shipping on all orders over $170
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Dubai(UAE) - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 2 Days AED60
Tracked Standard via Landmark 4-9 Days AED 35
Free Tracked Standard shipping on all orders over AED 500
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France - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 1-2 Days €15
Tracked Standard via DPD 3-4 Days €7
Free Tracked Standard shipping on all orders over €110
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Germany - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 1-2 Days €15
Tracked Standard via DPD Classic 3-4 Days €7
Free Tracked Standard shipping on all orders over €110
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Ireland(Republic of) - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 1-2 Days €15
Tracked Standard 3-4 Days via DPD Classic or Coll8-ToDoor €7
Free Tracked Standard shipping on all orders over €110
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Netherlands - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 1-2 Days €15
Tracked Standard via DPD 3 Days €7
Free Tracked Standard shipping on all orders over €110
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USA - 📦✈️ All prices inclusive of taxes & duty!
Express Air via DHL 1-2 Days $14
Tracked Standard via Landmark 3-9 Days $7
Free tracked standard shipping on all orders over $100
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