RETURNS & EXCHANGES

HOW DO I RETURN SOMETHING TO YOU?

If you wish to exchange or return your order please use our returns portal which can be located via this link here:

CLICK HERE>>>>RETURNS PORTAL<<<<CLICK HERE

Refunds can take up to 14 WORKING DAYS to be processed. 

Please include all paperwork given to you when making a return in order for us to correctly allocate your return. Any item received after the 14-day period will be returned for credit if it meets the criteria, returned to the sender or Gift Card. Goods must be returned unworn and undamaged in original packaging with all tags intact & attached. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

In the unlikely case that there is a manufacturing fault with your garment please specify this when returning and we will handle these on a case-by basis to ensure the best possible action.

*Please remember that Underwear cannot be accepted as a return item due to Hygiene guidelines*

If you are unable to make your return via our portal for any reason please contact our customer service team at info@belier.com